Job Description
BOLI Mediator/Conciliator (Compliance Specialist 3)
BOLI has an opening for a BOLI Mediator/Conciliator (Compliance Specialist 3) position in BOLI's Alternative Dispute Resolution Unit (ADR Team) in the Legal Policy Division of the Agency. This position may be based out of BOLI's headquarters in Portland, Oregon, or in BOLI's offices in Salem or Eugene. The successful candidate may also be eligible to work a hybrid schedule.
This is a permanent, full-time, SEIU represented position. This recruitment may be used to fill additional vacancies as they occur.
What's In It For You
- Permanent, full-time employment
- Work/life balance, vacation, sick leave, 11 paid holidays a year, and personal days off
- Competitive benefits package including medical, vision, and dental
- Pension and retirement programs
- Advancement opportunity within BOLI and other State agencies
- Opportunity to expand your technical and professional skills
- Work with others who are passionate about public service
- Make a difference in the lives of Oregonians
- Possible eligibility for the Public Service Loan Forgiveness Program
What You Will Be Doing
This is a sampling of job duties. It is not meant to encompass all duties.
- Providing high-quality dispute resolution services through mediation and/or conciliation, including full-day mediation sessions and assistance in final settlement drafting
- Offering a safe and confidential platform for parties to communicate to reach a negotiated settlement agreement
- Answering questions and providing information on BOLI mediation services
- Adhering to performance standards, including time to resolution deadlines
- Promptly communicating with parties and their counsel, as well as investigative Divisions regarding the status of mediation
- Updating case management systems and maintaining assigned case files
- Supporting dispute resolution through application of the Mediator/Conciliator's advanced knowledge all of the laws enforced by BOLI Civil Rights and/or the Wage and Hour Division
- Identifying and defining issues of the dispute between the parties; applying and interpreting appropriate statutes, rules, policies, and case law to promote understanding of the underlying issues and what must be resolved
- Managing 70-100 matters in mediation and/or conciliation per year, subject to fluctuations in referrals, complexity of cases, and individualized circumstances
Why Join Us
Our mission...
Led by Labor Commissioner Christina Stephenson, the Bureau of Labor and Industries (BOLI) works to ensure that Oregon jobs are good jobs, where workers get paid what they are owed and have a discrimination-free work environment. BOLI protects workers' rights through enforcement of state labor laws, ensures adherence to civil rights law in public spaces and housing, promotes the development of a highly-skilled workforce through registered apprenticeship programs, and provides training and confidential assistance to Oregon employers so they have the tools they need to comply with workplace rules.
Working Conditions
- Professional office environment; regular use of laptop computer and Microsoft 365 applications.
- Daily contact with the general public, attorneys, and others who are involved in highly sensitive situations and who may be angry, hostile, or otherwise emotionally volatile
- Some in-state/overnight travel may be required on an infrequent basis. Travel in adverse weather conditions and during night hours may be required.
- May require the transportation of transport laptops, large files, boxes of files and other equipment which may weigh up to 25 pounds each.
- When engaged in conciliations and mediations, this position may require a flexible schedule or more than 8 hours of work in a day.
- Employee may be required to use a state vehicle to conduct business; must have a valid driver's license and a good driving record or be able to provide an acceptable alternate method of transportation.
- At times, weekend and evening work will be necessary to meet customer demands and case deadlines
This Is What You Need to Qualify
Minimum Qualifications :
- Five years of experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide compliance or eligibility with program guidelines and regulations. Three of the five years must be above the technical support level.
College-level course work may substitute for experience on the basis of 45-quarter units per year, up to a maximum of three years.
Required Skills :
- Minimum 40-hour training and education on mediation skills and techniques
- Serving as a mediator or participating in over 20 mediations as a party, representative and/or advocate
- Demonstrated knowledge of Oregon employment laws
- Professional commitment to alternative dispute resolution
- Familiarity with different mediation styles and approaches to problem-solving in legal settings
The ideal candidate will possess the following desired skills and attributes :
- Ability to provide high-quality mediation and conciliation services that will lead to resolution for parties
- Knowledge of best practices to perform mediations consistent with due process principles, confidentiality rules, ethics and other laws pertinent to the fair administration of dispute resolution services at BOLI
- Advanced and effective verbal and written communication skills
- Experience practicing independent judgment to determine a course of action based on laws, rules, policies, and procedures
- Ability to communicate effectively with people from a wide variety of life experiences, education levels, and communication preferences
- Experience writing narrative reports or settlement documents sufficient for use at administrative hearings or in court
- Experience explaining procedures and technical requirements in a tactful, clear, and concise manner
- Preference may be given to candidates with professional competencies in Spanish, Russian, Vietnamese or other commonly used languages in the State of Oregon
Individuals with professional competencies in Spanish, Russian, Vietnamese or other commonly used languages in the State of Oregon are strongly encouraged to apply.
How to Apply
- Click on the Apply link above to complete your online application and submit by the posted closing date.
- The work experience and/or education section of your application must clearly demonstrate how you meet the minimum qualifications and desired skills and attributes listed above.
- Attach your current resume and cover letter addressing how you meet the minimum qualifications and desired attributes for this position. Failure to attach requested documents may result in your application being removed from consideration. These attributes will be used to determine which candidates move forward in the process.
- For Internal Applicants (current state employees) your Workday Work History Profile does not meet the minimum expectation of attaching your resume. Please carefully follow all the 'How to Apply' instructions to be considered for this position.
- Be sure to check Workday and your email for additional tasks and updates. After submitting there may be additional required tasks for you to complete prior to the announcement closing.
- Please save a copy of this job announcement for your reference, as it may not be available for you to view after the job closes. If you have questions about the job announcement please contact the Recruiter.
Additional Information
- Per the Pay Equity Law passed in 2017, a pay equity analysis will be conducted to determine what pay step the successful candidate will be offered. The analysis will be based on the relevant experience, education, training, and certifications documented in the application materials. On average, candidates new to state service will most likely be offered compensation in the lower to mid-level of the salary range.
- The salary range listed is the non-PERS eligible rate. If you're already a participating PERS member or once you become PERS eligible after 6 months of employment, the salary range will increase by 6.95% and the required 6% employee retirement contribution will be deducted from your pay.
- The State of Oregon does not request or require your age, date of birth, attendance or graduation dates from an educational institution during the application process. This information may be required after the interview process, depending on the requirements of the position.
- Veterans' Preference - Eligible veterans who meet the qualifications will be
Job Tags
Permanent employment, Full time, Part time, Apprenticeship, Work experience placement, Work at office, Flexible hours, Night shift, Weekend work, Afternoon shift,