The Caregiver Health Call Center RN provides clinical health services and support to Providence Saint Joseph Health caregivers primarily through telephonic and virtual interactions. This role ensures compliance with healthcare regulations and timely management of inquiries in accordance with established service agreements. The position requires a registered nurse license and experience in acute or occupational health settings, offering both on-site and remote shift work options in Spokane, WA.
Description
*Providence is calling for Caregiver Health Call Center RN \ Onsite
In promoting optimal health and well-being in Providence Saint Joseph Health caregivers, the CHS Call Center RN is responsible for providing clinical caregiver health services, primarily through telephonic and virtual means, and in Caregiver Health Services offices at times. The CHS Center RN ensures compliance with state and federal requirements and PSJH policies and protocols and utilizes the tools provided to ensure accuracy of information and direction to our caregiver and core leader customers. Accountable for timely and effective response, management, resolution, escalation of incoming inquiries, in accordance with established Service Level Agreements (SLAs).
Providence caregivers are not simply valued – they’re invaluable. Join our team at Providence Human Resources and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
Preferred Qualifications:
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About Providence
At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Shared Services is a service line within Providence that provides a variety of functional and system support services for our family of organizations across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. We are focused on supporting our Mission by delivering a robust foundation of services and sharing of specialized expertise.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 386542
Company: Providence Jobs
Job Category: Caregiver Health & Wellness
Job Function: Human Resources
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Nursing
Department: 4002 SS HR CG HEALTH SRVC
Address: WA Spokane 105 W 8th Ave
Work Location: Sacred Heart Doctors Bldg-Spokane
Workplace Type: On-site
Pay Range: $39.04 - $60.61
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
PandoLogic. Category:Healthcare, Keywords:Call Center Nurse, Location:Coeur D Alene, ID-83816Caregiver Health RN, Call Center Nurse, Telehealth Nursing, Registered Nurse, Occupational Health RN, Providence Health, Clinical Support Nurse, Employee Health Nurse, Healthcare Call Center, Nursing Virtual Care
...you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a MS Dynamics CRM Architect - Remote to join our team in Remote , Michigan (US-MI) , United States (US) . Job Duties and...
...someone who can commit to the duration of my trip and be attentive to my homes needs. If you are responsible, detail-oriented, and live in the Monroe area, I would love to hear from you. Please message me directly if you are interested in this house-sitting...
...Principal Associate, Business & Technology Process Management - Enterprise Services Risk at Capital One summary: The Principal Associate in Business & Technology Process Management within Enterprise Services Risk is responsible for identifying, evaluating, and mitigating...
...Title: Program Manager Location: Washington, DC Type: Contract Duration: Long-term Travel: Occasional travel to Philadelphia... ...Client vendors to deliver the needed information, training, services and will possess the ability to present project and program...
Job Description Job Description ***CONSTRUCTION EXPERIENCE REQUIRED PLEASE*** We are looking for Entry- Level & Seasoned Project Engineers. Project Engineers would provide support to the Project Manager and the Project Superintendent for all aspects of project ...