The Clinic Assistant provides patient-centered, specialized, evidence-based care across the continuum using a team based approach to meet the physical and psychosocial needs of the patient. Under the supervision of the physician, advanced practice clinicians, RN, or nurse leader, performs patient-centered care. Through collaborative practice with members of the care team, is responsible for patient outcomes that meet the high quality of care provided by ThedaCare. Contributes to the goals of the clinic by being accountable for the delivery of compassionate, safe care and demonstrated commitment to continuous growth and professional development. Schedule: 8 hour shifts M-F with start times ranging from 7:30-9a. No set schedule but built out 4 weeks in advance. Key Accountabilities: Receives and executes orders from the overseeing, delegating, or supervising physician or advanced practice clinician. Rooms the patient, obtains and documents vital signs and pertinent health information, validates medication reconciliation completion, and prepares patient for examination. Provides documentation support for complex documentation in electronic health record during provider visit. Assists in meeting the care needs of the patient in collaboration with the care team to ensure quality, cost-effective and safe patient care practices. Addresses situations or decisions to ensure patient concerns and needs are met. Reinforces patient education to improve care outcomes and safe patient practices. Assists the provider/RN in performing and documenting tests and procedures. Assists in discharging the patient at the completion of the office visit reinforcing the after-visit summary. Aids in the completion of medication, laboratory, and radiology orders as needed. Demonstrates professional and therapeutic relationships with patients, families, team members, and providers. Participates in patient panel management. Works with care team members to monitor patients who would benefit from recommended health screening, preventative services, and established chronic disease tracking interventions. Floats between specialty and primary care locations. Qualifications: High School diploma or GED preferred. Must be 18 years of age. Graduate of a medical assistant program; Preferred. One (1) year experience as a Certified Nursing Assistant or Patient Care Technician; Preferred. American Heart Association Healthcare Provider BLS. Physical Demands: Ability to move freely (standing, stooping, walking, bending, pushing and pulling) and lift up to a maximum of fifty (50) pounds without assistance. Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties. Manual dexterity and hand-eye coordination to perform patient care procedures. Work Environment: Frequent exposure to sharp objects and instruments. Occasional exposure to moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. Occasional high noise level in work environment. Standing and/or walking for extended periods of time. Transporting patients and/or equipment from one location to another; little likelihood for injury if proper body mechanics and procedures are followed. Possible exposure to communicable diseases, hazardous materials, and pharmacological agents. Occasional contact with aggressive and or combative patients. Job classification is exposed to blood borne pathogens (blood or bodily fluids) while performing job duties.
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