Job Description

Location : Tequesta, FL

Company : Vaughn Risk Management

Position : Account Manager

Employment Type : Full-Time

Compensation: Based on experience



About Us :

Vaughn Risk Management is a leading commercial insurance agency that specializes in providing comprehensive risk management solutions to businesses across various industries. We pride ourselves on delivering exceptional service to our clients, and we're seeking an experienced Account Manager to join our team.

Position Overview :

As an Account Manager at Vaughn Risk Management, you will play a critical role in managing and servicing the insurance needs of our clients. You will collaborate with the sales and underwriting teams to ensure the efficient and accurate management of policies and deliver superior customer service. This role requires someone who is organized, detail-oriented, and has a deep understanding of commercial insurance operations.

Responsibilities :

• Manage and maintain a book of commercial insurance accounts, providing exceptional service to clients.
• Process client requests, including endorsements, renewals, policy changes, and cancellations in a timely manner.
• Ensure accurate and complete policy documentation, and maintain up-to-date records in our AMS 360 agency management system.
• Communicate effectively with clients, underwriters, and internal teams to facilitate smooth account operations.
• Assist with the development and delivery of customized insurance solutions for clients.
• Address client inquiries and resolve issues or concerns promptly.
• Work with the sales team to identify new business opportunities and support client retention efforts.
• Ensure compliance with all regulatory and company standards.

Qualifications :

• Minimum of 3 years of experience in a commercial insurance account management role.
• Proficient in using AMS 360 agency management software (required).
• Strong understanding of commercial insurance products, coverage options, and industry regulations.
• Excellent communication and interpersonal skills, with the ability to build and maintain strong client relationships.
• Highly organized with exceptional attention to detail and the ability to manage multiple priorities.
• Ability to work independently and as part of a team in a fast-paced environment.
• A proactive problem-solver who takes initiative and shows a commitment to continuous improvement.
• Active state insurance license (required).

Why Vaughn Risk Management?

• Competitive salary.
• Flexible schedule.
• Work from home potential.
• Opportunity for career growth and professional development.
• Collaborative and supportive team environment.
• A chance to be part of a company that values integrity, customer satisfaction, and industry excellence.

Job Types: Full-time, Part-time

Benefits:

• Flexible schedule
• Work from home

Experience:

• AMS 360: 2 years (Required)

License/Certification:

• 440 or 220 insurance license (Required)

Work Location: Hybrid remote in Tequesta, FL 33469

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