Job Title : Desktop Support Technician (Tier 1)
Location : Toronto, ON (Onsite, 5 days/week)
Rate : $35-50/hr inc
Duration : 6mths to start (could become FT)
Type : Contract
Must speak fluently in French and English
Overview:
We are seeking a Tier 1 Desktop Support Technician for a fast-paced, client-facing contract role based in downtown Toronto. The ideal candidate is friendly, bilingual (English/French preferred), and thrives in a hands-on support environment. You will provide local, in-office support for end users using Microsoft technologies and AV/IT systems.
Responsibilities:
• Provide first-level technical support to end users for hardware, software, and peripherals (Windows, MS Office 365, Teams, etc.)
• Support local office AV/IT systems and ensure meeting room technology functions smoothly
• Log, track, and resolve incidents and requests via ServiceNow, in accordance with ITIL best practices
• Troubleshoot and escalate unresolved issues as needed
• Set up and maintain workstations, laptops, mobile devices, and related equipment
Requirements:
• 1–3 years of experience in a Tier 1 desktop support role
• Proficiency with Microsoft products (Windows 10/11, O365, Teams, SharePoint)
• Experience with ServiceNow and working within ITIL frameworks
• Strong interpersonal and communication skills
• Ability to work independently and manage priorities in a fast-paced environment
• Fluent in English; French bilingualism is strongly preferred
• Must be able to work onsite 5 days/week in downtown Toronto
Nice to Have:
• Previous experience in high-volume or enterprise environments
• CompTIA A+ or other IT certifications
...Job Description Prime Staffing is seeking a travel nurse RN Endoscopy for a travel nursing job in Austin, Texas. Job Description & Requirements ~ Specialty: Endoscopy ~ Discipline: RN ~ Start Date: 06/09/2025~ Duration: 13 weeks ~36 hours per week...
...settlement offers Responsible for achieving monthly KPIs set by management Qualifications Bachelor's degree or previous experience within sales or customer service No previous experience is required we have a robust new-hire training program to develop...
...Supplemental Health Care is seeking a LPN / LVN School Nurse for a local contract job in Hanover, Pennsylvania. Job Description & Requirements ~ Specialty: School Nurse ~ Discipline: LPN / LVN ~ Start Date: ASAP ~ Duration: 13 weeks ~35 hours per week...
..._______________________________________________ Tcnico de Mantenimiento Gray Residential est buscando incorporar un Tcnico de Mantenimiento... ...un tablero digital de preparacin de unidades y realizar trabajos de inspeccin y reparacin de alta calidad para entregar...
...Implementation of SecOps, Vulnerability Management solutions, and Security Operations Tools (Required): Familiarity with SecOpS... ...Information Technology, or a related field Proven experience as a Cyber Consultant, Cybersecurity Analyst, or similar role Strong...