Job Description

Job Description

Job Description

Job description:

We are looking for a result-driven retail Sales Associate to be responsible for all sales job duties, from generating leads to closing sales. Sales Associate duties and responsibilities include working closely with customers to determine their needs, answer their questions about our products and recommend the right solutions. You should be able to promptly resolve customer complaints and ensure maximum client satisfaction. To be successful as a Sales associate, you should stay up-to-date with product features and maintain our store’s visual appearance in high standards. Ultimately, the duties of a sales associate are to achieve excellent customer service, while consistently meeting the store’s sales goals.

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service
• Assess customers' needs and provide assistance and information on product features
• Welcome customers to the store and answer their queries
• Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
• “Go the extra mile” to drive sales
• Maintain in-stock and presentable condition assigned areas
• Actively seek out customers in store
• Remain knowledgeable on products offered and discuss available options
• Process POS (point of sale) purchases
• Cross sell products
• Team up with co-workers to ensure proper customer service
• Build productive trust relationships with customers

Skills

• Proven work experience as a Retail Sales associate, Sales representative or similar role
• Basic understanding of sales principles and customer service practices
• Proficiency in English
• Basic Math skills
• Working knowledge of customer and market dynamics and requirements
• Track record of over-achieving sales quota
• Hands-on experience with POS transactions
• Familiarity with inventory procedures
• Solid communication and interpersonal skills
• A friendly and energetic personality with customer service focus
• Ability to perform under pressure and address complaints in a timely manner
• Availability to work flexible shifts

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Referral program
• Vision insurance

Ability to Commute:

• Madison, TN 37115 (Required)

Ability to Relocate:

• Madison, TN 37115: Relocate before starting work (Required)

Work Location: In person

Company Description

Greenway Ford is part of the Greenway Automotive Group, one of the nation’s most respected family-owned dealership networks with over 40 locations across the U.S. and abroad. At Greenway Ford, we’re proud to serve the Central Florida community by offering a world-class car-buying experience built on integrity, transparency, and exceptional customer care.\n\nOur team is driven by a shared commitment to excellence — whether it’s helping customers find their next vehicle, providing reliable service, or supporting our community through local outreach initiatives. We believe in investing in our people through continuous training, advancement opportunities, and a supportive team environment that empowers every employee to grow both personally and professionally.\nAs part of Greenway Ford, you’ll join a company that values hard work, innovation, and teamwork, while representing one of America’s most trusted automotive brands, Ford. If you’re passionate about delivering outstanding customer experiences and want to build a rewarding career in the automotive industry, Greenway Ford Orlando is the place to be.

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