Job Description

Job Description

Job Description

About Bartell Hotels: Bartell Hotels is San Diego's largest independent hotel owner-operator with a sharp focus on employees, customers and community. This diverse collection of properties reflects Southern California's natural beauty, love for active lifestyles and exceptional hospitality. Our hotels combine classic and modern design, farm-to-table restaurants and energized bars, three beautiful marinas and the iconic Humphreys Concerts by the Bay entertainment venue.

Our Culture: At Bartell Hotels you will find a team of incredibly friendly people who are committed to exceeding guest expectations every day. The Bartell Hotels culture emphasizes respect, pride, teamwork and development. When you work at Bartell Hotels, you are encouraged to think entrepreneurially, and you are empowered to perform and show leadership in ways that can help advance your career. We often look within to promote deserving colleagues at all levels. Bartell Hotels embraces colleague diversity, inclusion and equity, and is firmly committed to respecting and appreciating each colleague.

Bartell Hotels is an equal opportunity employer.

Primary Objective of Executive Housekeeper Position

To manage the housekeeping department by overseeing the planning, organizing, and
execution of the department’s operations

Responsibilities

· Responsible for training and managing the performance of housekeeping staff and supervisors.

· Assist HR in screening and interviewing housekeeping applicants.

· Coordinate with HR for training and on-boarding of new housekeeping staff members.

· Plans and organizes the cleaning of all guests' rooms and public areas.

· Provide daily cleaning assignments to room attendants /housekeepers.

· Manage staffing fluctuations and identify staffing needs.

· Monitors guest service scores via reports and guest comments for cleanliness, addresses any issues immediately and implements programs that meet or exceed brand benchmarks, in conjunction with General Manager.

· Promotes a sense of hard work and teamwork within the department

· Ensures that all housekeeping associates have been thoroughly trained and are consistently following service standards and procedures.

· Inspect cleanliness of all hotel rooms and public areas.

· Provide current and prospective associates with information about company policies and job duties.

· Develops weekly staff work schedules within budgeted labor guidelines to ensure maximum productivity and revenue while maintaining service standards and quality.

· Reviews and approves time sheets for all employees in the housekeeping department in the payroll system

· Works closely with maintenance department to ensure that maintenance and repairs involving guest rooms and public areas are completed timely.

· Performs any other duties as requested by General Manager and/or Operations Manager.

· Must be available to work a flexible schedule as necessary (weekends, holidays, etc.)

Other duties may be assigned as needed

Physical Demands & Work Environment

While performing the duties of this Job, the employee is regularly required to stand;
walk; use hands to finger, handle, or feel; reach with hands and arms; talk or hear and taste or smell. The employee is frequently required to climb or balance and stoop, kneel, crouch, or crawl, as well as frequently lifting and/or moving up to 50 pounds. The employee must also be able to go up and down a flight of stairs while carrying 25 pounds. The employee is sometimes exposed to outside weather conditions and the noise level in the work environment is usually moderate.

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