Field Claims Investigator Job at Phoenix Loss Control, Spartanburg, SC

YlhDenRwU09ETWFyc3plYWNhQ0k3QldDSlE9PQ==
  • Phoenix Loss Control
  • Spartanburg, SC

Job Description

Job Description

Job Description

Job Type:  Contract
Workplace Type: Hybrid (50% remote, 50% fieldwork)
Compensation: $20/hr plus $.50/mi

COMPANY OVERVIEW

Phoenix Loss Control (PLC) is a US-based business services provider in the cable, telecom, and utilities sector. PLC’s core service is outside plant damage investigation, recovery, and prevention. Across the US and parts of Canada, we help our clients recover the costs of third-party damage to their infrastructure, such as underground fiber optic or gas lines. PLC currently employs over 140 people, servicing some of the largest cable and telecoms operators (e.g., Comcast, Spectrum, AT&T, and Google). PLC is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth. 

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million annually. Field investigators are needed to collect, access, and report these damages. This is a part-time, on-call contract job to help support our clients with damage recovery. For our field investigators, each day and every investigation is different. We need inquisitive, self-driven individuals who are comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. 

Duties

  • Conduct on-site field investigations 
  • Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costing estimates 
  • Develop and maintain comprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility service lines 
  • Remain prepared and willing to respond to damage calls within a timely manner 
  • Complete damage investigations within 7 days and then work with and support our claims managers to complete the investigation and begin the recovery process 
  • Respond to damages same day if received during business hours (if not, first response following day)
  • Accurately record all time, mileage, and other associated specific items 

Requirements

  • Interpersonal skills to gather information and conduct field interviews with involved parties including contractors and technicians, witnesses, law enforcement, and possible damagers 
  • Smartphone to gather photos, videos, and other information while conducting investigations 
  • Computer, with high-speed internet access, to upload and download reports, research cases, and to interact with our claims system and other databases and portals 
  • Exceptional attention to detail and strong written and verbal communication skills 
  • Proven ability to operate independently and prioritize while adhering to timelines 
  • Strong and objective analytical skills 
  • Valid driver’s license, current insurance, and reliable vehicle with ability to respond to damages at any time 
  • Safety vest, work boots, and hard-hat 

Preferred Qualifications and Skills

  • Current or previous telecommunication or utility experience 
  • Knowledge of underground utility locating procedures and systems 
  • Investigation, inspection, or claims/field adjusting 
  • Criminal justice, legal, or military training or work experience 
  • Engineering, infrastructure construction, or maintenance background 
  • Remote location determined at discretion of investigations manager

This is a contract position. There are no benefits offered with this position.

Job Tags

Contract work, Part time, For contractors, Work experience placement, Local area, Remote work,

Similar Jobs

Caring Senior Service

***Now Hiring: Caregivers & CNAs - Part Time Shift in Dalton, OH*** Job at Caring Senior Service

 ...Caring Senior Service is Hiring Caregivers & PCAs Immediate Start for 12-Hours a Week Are you looking to make a difference in the lives of seniors while working for an employer that truly values its caregivers? Join Caring Senior Service, where we are dedicated to... 

HouseSitter.com

URGENT: House Sitter Wanted - Reliable House Sitter Needed In Austin, Tx Earn $22.00 Daily While Caring For A Warm Home! Job at HouseSitter.com

 ...also require someone to provide plant care. My plants need attention and watering, so a green thumb would be a great asset.If you live in an area that experiences snow, snow clearing may be needed during winter months. Lastly, I need help with trash and recycling management... 

Joon Loloi

Quality Control Manager, Home Furnishings Job at Joon Loloi

 ...Loloi, and we are committed to maintaining a safe and trustworthy hiring experience for all candidates. We are seeking a Quality Control Manager, Home Furnishings in Cartersville, GA. This Quality Control Manager will be responsible for the quality standards of... 

Legacy Automotive Group

Automotive Technician - Camrose Toyota - Camrose, AB - 2026 Job at Legacy Automotive Group

 ...Toyota Automotive Technician Camrose Toyota Are you passionate about automotive technology and ready to take your career to the next level? Camrose Toyota is looking for skilled, motivated Automotive Technicians to join our growing team. Whether youre a Journeyman... 

Insight Global

Senior Systems Integration Engineer Job at Insight Global

 ...Job Description A leading company in the commercial space industry is looking for a Sr Systems Integration Engineer to join their growing corporate IT Team. This company builds and delivers the future of space transportation, destinations and infrastructure, offering...