Job Description

Job Description

Job Description

IT Manager

Location : Chatsworth, CA (Hybrid, 3-days onsite)

Salary Range : $100,000 - $140,000 per year

Are you a proactive, entrepreneurial IT leader ready to drive digital transformation in a collaborative, fast-paced environment? Are you looking for an opportunity to shape and enhance the IT landscape for a growing organization? If so, we invite you to join our team as an IT Manager!

We are seeking an innovative and forward-thinking manager to oversee and develop our IT systems, including our proprietary ERP system and future CRM implementation, while working closely with internal stakeholders and external partners to drive efficiency and business growth.

Key Responsibilities :

• Act as primary contact for immediate IT issues, particularly those related to the company's proprietary ERP system.
• Design and execute an IT roadmap, ensuring alignment with the organization’s strategic goals.
• Identify business needs and translate them into impactful IT solutions.
• Provide guidance on leveraging digital tools to optimize operations across departments.
• Evaluate workflows, recommend, and oversee the implementation of technology solutions.
• Manage relationships with external vendors, including an outsourced help desk service, ensuring day-to-day IT support meets service level agreements.
• Spearhead the introduction of a CRM system, and guide the implementation of WMS and additional system functionalities.
• Monitor the health, performance, and security of IT systems to ensure operation continuity and efficiency.
• Represent the U.S. office in international IT group meetings and collaborate on global initiatives.
• Create a roadmap to develop the internal IT team’s capabilities, recommending structural enhancements for future needs.

What You Bring :

• A strong ability to bridge the gap between business processes and technological solutions.
• Solid experience and understanding of ERP and planning software systems.
• Knowledge of databases, Active Directory, backup technologies, Cisco technologies, and computer hardware and configurations.
• Background in incident and change management.
• Hands-on experience analyzing business workflows and deploying comprehensive IT solutions.
• Familiarity with managing remote support desk vendors and service agreements.
• Proven adaptability in dynamic, fast-paced environments.

This role is ideal for an experienced IT professional seeking to take the next big step in their career or a seasoned IT manager ready to lead and innovate. We welcome candidates who are strategic thinkers, solutions-oriented, and excited by the opportunity to build and develop scalable IT systems for the future.

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