Job Description

Medical Assistant Urgent Care-Pantops

At Bon Secours Mercy Health, we are dedicated to continually improving health care quality, safety and cost effectiveness. Our hospitals, care sites and clinicians are recognized for clinical and operational excellence. As a faith-based and patient-focused organization, Bon Secours exists to enhance the health and well-being of all people in mind, body and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence and respect. Bon Secours seeks people that are committed to our values of compassion, human dignity, integrity, service and stewardship to create an environment where associates want to work and help communities thrive.

The Medical Assistant is a key component of our team that works closely with the primary care physician to deliver excellent patient care to our community, ensuring services are provided within the Medical Assisting scope and state guidelines. The Medical Assistant will be responsible for reviewing and updating health records, measuring vital signs, and preparing treatment rooms for upcoming examinations.

Essential Functions:

• Provides excellent customer service skills by greeting patients and the community in a respectful manner
• Prepares & reviews patient charts for upcoming visits by verifying that all diagnostic test results, hospital reports, and other medical records are correct and up to date
• Measures vital signs such as pulse rate, respiration, blood pressure, weight and height
• Performs departmental-related clerical duties such as checking inventory, stock supplies, track referrals, and answer phones as needed
• Must possess the ability to troubleshoot and resolve problems promptly
• Other duties as assigned

Education:

High School Degree or GED

Licensure/Certification:

Medical Assisting certification from one of the following (required within 12 months of start date): Certified Medical Assistant (CMA); Registered Medical Assistant (RMA); Certified Clinical Medical Assistant (CCMA); Nationally Registered Certified Medical Assistant (NRCMA); National Certified Medical Assistant (NCMA); National Center for Competency Testing (NCCT) If incumbent is unable to obtain MA certification, an Assessment-Based Recognition in Order Entry (ABR-OE) is acceptable (not accepted in the state of South Carolina) BLS Basic Life Support, American Heart Association (required at hire for Roper St Francis Healthcare locations; preferred at hire, required prior to independent patient care at BSMH)

Experience:

One year of medical assistant healthcare experience (preferred, not required) Two years of clerical experience in a physician's office (preferred, not required)

Skills & Abilities:

Possesses problem-solving skills, basic computer skills, with excellent communication and interpersonal skills Engage with staff and patients in a professional manner

As a Bon Secours Mercy Health associate, you're part of a Mission that matters. We support your well-beingpersonally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.

What we offer:

Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) Medical, dental, vision, prescription coverage, HSA/FSA options, life insurance, mental health resources and discounts Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. All applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Bon Secours Mercy Health Youngstown, Ohio or Bon Secours Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employers, please email recruitment@mercy.com. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at recruitment@mercy.com

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