Job Description

Overview Join to apply for the Red Alert - Furniture Inspection role at Rooms To Go. This position is responsible for daily inspection of Red Alert orders to ensure no damages and have repairs performed by shop staff to the Red Alert orders if needed. Reviewing the customers R/A notes to ensure the product meets the customers' requests. Contacting the customers if there are discrepancies with the R/A notes and the condition of the product. Also required to make sure the correct product is being sent to the customer by verifying the SKU for each customer. What You'll Be Doing Inspection of all Red Alert orders. Verifying the orders have the correct products. Overseeing the repairs of the product and ensuring repairs meet quality standards. Reviewing the Red Alert notes for customer concerns and contacting customers when needed. Observing the loading of the Red Alert product to ensure safe handling onto trailers. Performs other duties as required. Additional duties include locating the 3rd or more Red Alerts and removing factory packaging as needed, handling furniture (dresser, nightstands, and other items) on floats, using protective equipment, and re-wrapping products after inspection with appropriate packaging materials. What We're Looking For Must possess an eye for detail Excellent communication, both verbal and written Strong time management skills Regular, reliable attendance and punctuality Ability to lift 25 lbs and have good mobility (repetitive bending, lifting, stooping, climbing, pushing, etc.) Prior customer service or warehouse experience is not required Benefits Industry-leading, paid training Comprehensive benefits & perks package including 401k with company match, vision, dental, health and life insurance, disability coverage, vacation, holiday pay, wellness programs, employee discounts on furniture, and more Rooms To Go is an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws. Applicants must be authorized to work in the U.S. #J-18808-Ljbffr Rooms To Go

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