Job Description

POSITION: Regional Manager

CLASS: Salary, Exempt

Overview:

We are an established Oregon/Washington Real Estate Management & Brokerage Company that manages over 100 investment properties throughout Oregon and Washington. As a team, we accomplish objectives through integrity, leadership, communication, trust, loyalty, quality, and commitment. We are currently seeking a Regional Manager who will be committed to this same level of operational excellence. Our company offers exceptional benefits and a supportive work environment.

Having an active Oregon Real Estate License is a plus

This position is a full time, exempt position. Regional Manager is responsible for the management of a portfolio of several real estate investment properties, primarily comprised of manufactured home communities.

Purpose for Position:

To build, improve and maintain relationships with tenants and employees, coordinate needed support services to effectively run the portfolio and meet or exceed financial and operational goals of the assigned sites.

• Competitive Wage
• Medical/Dental/Life Insurance
• Flexible spending accounts - Cafeteria 125 Plan
• 401K Plan
• Accrued personal days - 20 days per year

Qualifications/Requirements:

• 2 years business management and supervisory experience plus a minimum of 1 year in property management of apartment communities or manufactured home communities.
• Current Real Estate license.
• Computer literate (Microsoft Word, Excel, email, and internet skills).
• Reliable transportation to get to worksites/valid state driver's license. This position requires intermediate to extensive travel, some overnight travel.
• Accessible 24/7, flexible work schedule.
• Financial/mathematical aptitude. Budget preparation/financial planning.
• Good to excellent verbal and written skills.
• Well motivated, able to work both independently and part of a team

Major Accountabilities

• Must develop good working relationships with company clients and staff supporting our clients.
• Provide operations support to all properties in your portfolio and support for other communities when needed.
• Assure that employee grievances and resident complaints are heard and resolved (with help from appropriate support employees as needed).

Staff Management - Provide direction to resident managers and to any company staff, to include (but not limited to):

1. Scheduling duties and responsibilities
2. Delegate tasks to employees as needed
3. Training
4. Enforce company policies and procedures
5. Providing annual reviews of employees and assessing wages and raises

• Support the implementation of processes and procedures for associate task performance and ensure quality delivery of services to residents.
• Ensure all compliance and training requirements are met in a timely manner.
• Take a proactive role in communicating with clients/customers/owners and meeting their needs; meet with them regularly, listen to issues, provide support and technical expertise and solutions. Ensure complete customer satisfaction.
• Be responsible for assigned sites and personnel seven days a week.
• Be involved in the company by participating in a committee or participating in volunteer events sponsored by the company.
• Complete monthly inspections of all portfolio properties

Administrative Management

• Maintain good communication with support staff.
• Efficiently interact and coordinate with regional and support staff to negotiate realistic deadlines for needed services.
• Administer site safety program and risk management programs as appropriate to the site and corporate procedures.
• Enforce company policies as outlined by the handbooks and executive memorandums

Financial Management

• Prepare/manage the annual budget and meet financial goals including gross profitability.
• Establish and recommend rental rates based on market analyses.
• Review and approve accounts payable.
• Ensure timely rent collection.
• Maintain low delinquencies at each property.

Other duties as assigned or needed by the President or Vice President:

• Responsible for knowledge and compliance of company policies and procedures.
• Responsible for knowledge and compliance of health and safety procedures.
• Enforce and comply with all policies and procedures as well as municipal, state and federal statutes and laws as outlined by company policy.

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