Monitor accounts and proactively act on that.
● Investigate historical data for each defaulter
● Find and contact clients to ask about their overdue payments
● Take actions to encourage timely debt payments
● Process payments and refunds .
● Resolve billing and customer issues.
● Update account status records and collection efforts
● Report on collection activity and accounts receivable status.
● Personal Visit on High Value accounts for fast resolution.
● Co-ordination with the Legal team for fast Recovery.
● Able to do allocation to respective agency and Executive.
● Cost saving Intention when allocating case to agency.
Experience Range:
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