System Engineer Cisco PBX (VoSIP) Job at Competitive Range Solutions, LLC, Maryland

YVhlK3VaQ0dETUt0dWpDWWVhR0o2aEtBSkE9PQ==
  • Competitive Range Solutions, LLC
  • Maryland

Job Description

Competitive Range partners with the government to plan and deploy complex, IT-enabled, and mission-essential capabilities. Our goal is to help you develop and expand your professional capabilities while working on challenging, exciting projects in a collaborative, congenial environment. 

Competitive Range Solutions requires the expertise of a talented and experienced System Engineer, Cisco PBX (VoSIP), to assist in directing and managing the program's executive support group. The candidate must reference their ability and experience working in a Department of Defense (DoD) customer environment and effective integration with a government multi-contractor team. 

The System Engineer will maintain a complex voice communication system supporting DoD customers. This role requires expertise in VoIP, VoSIP, and TDM technologies and a proactive approach to modernizing and consolidating voice services. 

Roles and Responsibilities:

  • Responsible for operating, maintaining, and modernizing voice communication services to ensure seamless and secure telecommunications.
  • Manage and maintain government-furnished Cisco PBX systems, VoIP, VoSIP, ACD, and all associated telecommunications management systems 24x7x365. 
  • Develop and execute a comprehensive preventive maintenance program to update all voice infrastructure with the latest patches, vendor upgrades, and security/compliance requirements.
  • Continuously monitor the performance of voice systems and infrastructure, taking corrective actions when necessary to ensure optimal operation.
  • Respond promptly to customer incident tickets, restoring systems and services to full operational capability with minimal downtime.
  • Maintain and update all relevant documentation, ensuring all systems are compatible with long-distance, local exchange networks and central office connections via SIP or TDM.
  • Work closely with Long-Distance and Local Exchange Carriers and government stakeholders on current and future numbering plans and technology provisions.
  • Provide technical and project management support for voice projects, including PBX analysis/implementations, VoIP technical design, and wireless product troubleshooting.

Qualifications/Experience:

  • Active Secret Clearance.
  • 5+ years' experience in operating and maintaining Cisco PBX systems.
  • Extensive experience with Cisco PBX, VoIP, VoSIP, and TDM technologies. 
  • In-depth knowledge and expertise in telecommunication, networking, and IT infrastructure.
  • Proficiency in government telecommunications systems and standards.
  • Experience in preventive maintenance programs and system troubleshooting.
  • Excellent communication and customer service skills, with the ability to consult with various stakeholders.

Education/Certifications:

  • Bachelor's degree in computer information systems, Computer Science, Engineering, or a related field 
  • Master's degree preferred.
  • Cisco
  • Cisco Unified Communication Manager (CUCM)
  • Cisco certifications (e.g., CCNP, CCIE) or equivalent.
  • Experience with military or government communication systems.
  • Familiarity with the DoD environment and requirements.

Job Tags

Full time, For contractors, Work at office, Local area, Long distance,

Similar Jobs

Amazon Jobs

Principal Industrial Designer: Advanced Hardware & Robotics Job at Amazon Jobs

A leading technology firm located in Bellevue, WA is seeking a Principal Industrial Designer to join their Design Research team. This role demands expertise in hardware design, product development, and collaboration with various teams. Candidates should have over 10 years...

Stellantis

Classic Autosar Software Integration Engineer Job at Stellantis

This position will function as a member of the Software Integration team in the Software Engineering organization at Stellantis. The candidate will be...  ...software will run on top of classic Autosar and other system services.The primary duties for this role include integrating... 

Assured Nursing

Travel Wound Care Registered Nurse Job at Assured Nursing

 ...Job Description Assured Nursing is seeking a travel nurse RN Wound Care for a travel nursing job in Melbourne, Florida. Job Description & Requirements ~ Specialty: Wound Care ~ Discipline: RN ~ Start Date: 03/02/2026~ Duration: 13 weeks ~40 hours per... 

Microsoft Corporation

Principal Software Engineer - Azure Storage Job at Microsoft Corporation

 ...support AI workloads for our largest AI customers, and about how new hardware innovations like DPUs can be leveraged in such systems.Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees, we come together with a... 

Colorado ENT and Allergy

Triage Nurse Job at Colorado ENT and Allergy

 ...position is primarily responsible for accepting and processing all triage telephone calls daily for all ENT physicians. The triage associate will...  ...that may be mandated. Requirements Registered nurse or LPN required Experience with triage is preferred. To...