Job Description
Job Description
Title: Technical Writer
Location: Charlotte, NC (hybrid 3 days/week onsite)
Duration: 6 months (with intention to extend)
Role Overview
- We are seeking an experienced Technical Writer with Financial Services experience to support technology, data, and platform teams in a highly regulated environment. This role partners closely with engineering, product, risk, compliance, and operations to produce clear, accurate, and audit-ready documentation.
- The ideal candidate has written technical content inside a bank or financial institution , understands SDLC and data platforms, and has begun leveraging AI tools to improve documentation quality, consistency, and efficiency.
Key Responsibilities
Create, edit, and maintain technical documentation including:
- System and application documentation
- Data flows, APIs, and platform overviews
- SOPs, runbooks, and operational guides
- Regulatory, risk, and audit-support documentation
- Translate complex technical concepts into clear, concise content for technical and non-technical audiences
- Collaborate with engineers, architects, data teams, and compliance partners
- Ensure documentation meets internal governance, risk, and regulatory standards
- Maintain documentation repositories (Confluence, SharePoint, Git-based repos, etc.)
- Use AI-powered writing tools to accelerate drafting, improve consistency, and enforce standards (e.g., ChatGPT, Copilot, Grammarly, internal AI tools)
Required Qualifications
- 5+ years of technical writing experience
- Financial services or banking industry experience required
Experience documenting:
- Applications, platforms, or data systems
- SDLC, cloud, APIs, or data pipelines
- Strong stakeholder management and communication skills
- Hands-on experience using AI tools for technical writing
- Experience working in Agile / Scrum environments
Preferred Qualifications
- Experience with data platforms, analytics, or cloud technologies
- Familiarity with regulatory or audit documentation
- Experience supporting large enterprise technology organizations
Job Tags
3 days per week,