User Documentation Specialist Job at LAIKA Studios, Hillsboro, OR

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  • LAIKA Studios
  • Hillsboro, OR

Job Description

Apply for the User Documentation Specialist role at LAIKA Studios.

General Summary

At LAIKA, innovation and artistry go hand in hand. As a User Documentation Specialist, youll translate complex technical systems into clear, user?friendly documentation that empowers our artists, engineers, and creatives. Working with the Technology Engagement & Development (TED) team, youll create resources for LAIKAs proprietary tools, workflows, and third?party systems. Partnering with the Senior Technology Engagement & Development Manager and training & development analysts, youll ensure our teams have the knowledge they need to push the boundaries of stop?motion storytelling.

Job Functions


  • Develop user?friendly application guides, product manuals, and visual documentation to support technology adoption.
  • Partner with training & development analysts to document new workflows, helping production teams master LAIKAs tools.
  • Work with technology subject matter experts to translate complex, undocumented processes into clear software documentation.
  • Collaborate with the Senior Technology Engagement & Development Manager to identify documentation gaps and refine strategy.
  • Organize and maintain the Technology departments technical documentation system.
  • Review and enhance existing technical documentation to ensure clarity for diverse user groups.
  • Assist in crafting user communications about system updates, outages, and process changes.


Qualifications
  • 3+ years experience writing technical documentation specializing in software development, IT, or computer science.
  • Strong ability to translate complex technical concepts into clear, concise language.
  • Excellent research, analytical, and communication skills.
  • Ability to manage multiple projects under tight deadlines.
  • Experience with documentation tools (e.g., Articulate, Microsoft Office, Confluence, Camtasia, Snagit) and Adobe Suite programs.



Physical Demands and Work Environment

Physical demands: walk, stand, sit, use hands to operate standard office equipment, reach with hands and arms, balance, stoop, talk or hear both in person and by telephone. Must lift and/or move up to 15 pounds. Vision: close vision, distance vision, ability to adjust focus. Work environment: typical office conditions, variable indoor temperatures, quiet or moderate noise level.

Location

On?site in Hillsboro, OR, and eligible for hybrid and/or remote work (in CA, OR, or WA only).

Salary

Salary is commensurate with skills and experience.

Please review our EMPLOYMENT DISCLAIMER and MATERIALS SUBMISSION AGREEMENT .

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Job Tags

Work at office,

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