The Central Vendor Management team is seeking a Vendor Performance Analyst to assist with evaluating and monitoring vendor performance. Responsibilities include communicating brand awareness and SLA’s to the Vendor, monitoring vendor activities both internally and externally, documenting and communicating all open vendor performance issues and remediations, conducting daily, weekly, monthly audits, maintaining an ongoing scorecard and vendor performance documentation, maintaining a stable, open line of communication and acting as a liaison between OneMain and the vendor, maintaining awareness of company policies and procedures, federal and state laws as well as providing guidance to employees to ensure compliance, monitoring industry activity and trends for Vendor feedback and compliance, and balancing a variable workload between project based work and regular task/routines. Requirements include a High School Diploma or GED, admin or management experience, ability to travel domestic and internationally, excellent communication skills and ability to present to medium/large groups, project management experience/skills, proficiency with Internet and basic MS Office applications, ability to maintain confidentiality with sensitive information, and ability to work well under pressure and meet goals in a fast-paced environment. Preferred qualifications include working independently with good work ethic, some college experience and/or degree, previous experience working with external vendors, and previous experience with financial services industry regulations and laws.
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