We're on the lookout for a Virtual/Remote Call Center Representative to be the primary link between our company and our current and potential customers. Inbound customer service position from home. Be prepared to take all inbound calls for technical support, sales and/or customer service from the comfort of your quiet work space at home. Schedule yourself daily and work part time or full time. Pay ranges begin at $8/hr. You must be based in and have a United States address. We currently do not hire in the following states: California, Connecticut, Maryland, Massachusetts, New York, Oregon or Wisconsin.
We're looking for someone who can tackle customer issues, complaints, and inquiries head on –all while keeping customer satisfaction at the forefront of their decision-making and communication.
Manage large amounts of inbound and outbound calls with efficiency and courtesy
Follow conversation prompts and scripts when handling different topics
Identify customers' needs; clarify their information; research their issues; then provide solutions and/or alternatives to solve their problems
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by going the extra mile when you can
Keep accessible, comprehensive records of all conversations in our call center database
Attend educational seminars to improve knowledge and performance level
Meet or exceed personal/team qualitative and quantitative targets
Previous experience in a customer support role
Proven track record of over-achievement on quotas
Strong phone and verbal communication skills, plus active listening skills
Comfortability with CRM systems and best practices
Empathetic customer focus, flexibility to manage many different personality types
Ability to multi-task, set priorities, and manage time effectively
...Job Description UX Service Designer Optomi, in partnership with a leading organization, is looking for a UX Service Designer to join their team in Greenwood Village, CO. This UX Service Designer will support a complex, enterprise environment undergoing organizational...
...Job Description Job Description Campbell County Department of Community Development is currently seeking a Building Code Inspector. Applicants with experience in the building trades are welcome to apply. This is a full-time position with full benefits and VRS retirement...
...with significant exposure to media & entertainment (feature film, animation, or game development frameworks and methodologies) ~ Proven... ...statistical analytics platforms and concepts Familiarity with 3D graphics, rendering pipelines, or real-time engines (e.g., Unreal...
Job Description Jackson Therapy Partners is seeking a travel Skilled Nursing Facility (SNF) Physical Therapist for a travel job in Lakeside Marblehead, Ohio. Job Description & Requirements ~ Specialty: Physical Therapist ~ Discipline: Therapy ~ Duration: ...
...Opportunities Job Summary We are seeking an experienced Restaurant Manager to join our team! As the Restaurant Manager, you will be... ...providing exceptional customer service Create and maintain a food and beverage budget Adhere to all health and safety rules...