Job Description

Position Title: Design Studio Consultant

Department: Sales

Summary of Position

The Design Consultant works closely with customers in the Design Lounge to create a design experience to personalize their interior finishes. The Design Consultant designs and processes selections for inventory homes and serves as a key decision-maker in showroom operations.

Essential Duties and Responsibilities

• Provide professional recommendations on the appearance and functionality of all interior finish products.
• Assist customers with making selections to customize their new home.
• Enter customer information/selections into SalesHub and collect payments.
• Request and process custom details as necessary.
• Process interior selection sheets and change orders for inventory homes.
• Serve as a key decision-maker, working with leadership to manage the showroom.
• Maintain communication with construction, vendors, and sales.
• Oversee the maintenance of samples (cabinets, tile, wood, carpet, etc.) for the showroom.
• Produce and analyze product data to identify trends in the market.

Core Competencies

• Excellence
• Customer Service
• Integrity
• Teamwork
• Giving Back

Job Competencies

• Creativity/Innovation
• Communication/Building Relationships
• Organizational Skills
• Time Management
• Flexibility
• Decision Making

Supervisory Responsibilities

• No supervisory responsibilities.

Qualifications

• High School Diploma or equivalent required; college degree preferred.
• Requires a minimum of 5 years of relevant experience in a design related field; prior design related experience with a homebuilder preferred.
• Demonstrated computer skills including a working knowledge of MS Office products, including Outlook, Excel, Word, and PowerPoint.
• Excellent customer service skills, detail oriented, self-disciplined, and organized with focus on excellent follow-up.
• Ability to deal with conflict and set expectations.
• Great listening skills and creative problem solving with the ability to provide a solution.
• Effective communication skills, high level of integrity, time management skills and a sense of urgency.
• Current, valid Driver’s License with acceptable driving record.

Work Availability

• Regular, predictable attendance is an essential function of this position.
• Must be regularly available and willing to work at least full workdays from Monday through Friday and such other hours as the Company determines are necessary or desirable to meet business needs.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing this job, the employee may occasionally be required to stand; use hands to finger, handle, or feel; write; sit; use a computer; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; talk and hear; and lift and/or move up to 25 pounds. The employee may rarely lift and/or move up to 40 pounds. Specific vision abilities required by this job include visual perception, depth perception, and the ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.

• While performing the duties of this job, the employee typically works in an air-conditioned office environment; however, on occasion, the employee must go outside the office and may be in non-air-conditioned environments for short periods of time.

Any offer of employment is contingent upon pre-employment drug screen and criminal background check.

This job description is intended to provide an overview of the work to be performed and the qualifications for success and can not be construed as an employment contract. Any statements made in this job description are subject to change at the discretion of Italian Terrazzo & Tile Co. of Brevard, LLC.

Italian Terrazzo & Tile Co. of Brevard, LLC is an Equal Opportunity Employer and makes employment decisions without regard to race, color, sex, national origin, age, religion, physical or mental disability, military status, or any other protected class.

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