Customer Support Specialist (Portuguese Speaking) Job at Neo Group, Miami, FL

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  • Neo Group
  • Miami, FL

Job Description

Customer Support Specialist

At Neo Group, where passion meets purpose! As an employee-focused employer, we take pride in cultivating a dynamic workplace where your growth and well-being are our top priorities.

Join us for a rewarding career journey filled with exciting challenges and endless opportunities. Elevate your career with us your success is our success!

Neo Group is seeking a motivated and customer-oriented individual to join our team as a Customer Support Specialist. As a Portuguese speaking Customer Support Specialist, you will be responsible for providing exceptional service and support to our Portuguese-speaking customers.

Responsibilities:

  • Respond to customer inquiries and provide prompt and accurate assistance in Portuguese through chats & emails.
  • Handle customer complaints and resolve issues effectively.
  • Ensure customer satisfaction through professional and courteous communication.
  • Maintain detailed and accurate records of customer interactions and transactions.
  • Identify opportunities for process improvements and provide feedback to management.
Neo Group

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